You Asked, We Answered
What are the payment options?
We offer a variety of options to make your shopping experience comfortable. Debit card, credit card, Cash on delivery upto Rs 8000 (India shipping only) and UPI Payment.
What are my products made off?
We have thoughtfully used high-quality leather. YKK zippers are used to give you the best quality. This makes the products easy to clean, strong and durable. Individual description is mentioned with each product.
What is upcycled leather?
Our leather is sourced from conscious suppliers who provide upcycled leather. Upcycled leather is the leather sourced from animals who have fallen and have died naturally. Buying upcycled leather goods allow discerning sustainable shoppers to shop with confidence as shopping for such goods that do not contribute to the global waste contribution of the fashion industry. Upcycled leather is biodegradable and cruelty free.
What is Desserto Cactus leather?
Desserto's cactus leather, is a vegan leather made from the leaves of nopal cactus - a plant that grows abundantly in Mexico, without even needing water.
This product is highly durable and resistant to water, abrasion, rubbing, and tearing.
Cactus leather is
- Plant based
- Partially biodegradable
- 100% vegan
- Cruelty free
- Chemical free
- Scratch and stain resistant
- Environment friendly.
My product has soft wrinkles. Is it damaged?
No! Your product is not damaged. Soft wrinkles is a natural feature of leather. This may happen during transport or regular wear and tear. This does not affect the utility and the feel of the product in any way.
Do you sell gift cards?
We do sell gift cards. They are available on our "Shop Now" page. Please email us on email@example.com for more details.
Can I use more than one discount code?
Only one discount code may be applied per order.
Can I get my products monogrammed?
Currently, we do not offer monogram services for our product line. We are working to provide this facility to you in due time.
Do you offer expedited shipping?
We offer standard shipping only currently on all online orders. Please get in touch with us at firstname.lastname@example.org for any expedited shipping.
Do you offer International shipping?
Currently, we ship across India, USA, Singapore and Dubai. If you wish to have the product delivered to another country not listed, kindly email us at email@example.com.
Do you offer discount on bulk order?
Transitree would love to be a part of your special moments. In case you are looking to order more than 15 pieces (Single product), please get in touch with us at firstname.lastname@example.org.
Bulk orders may take a higher processing time depending on stock availability. Please visit our bulk order and gifting page for more details.
Sold Out Items?
For any product that is currently SOLD OUT, and you are interested in placing an advance order. Please e-mail us at email@example.com.
We will make sure to reserve your requirement in the next production as pre-order on advance payment.
How do I clean and take care of my leather products?
A lot of care goes into constructing every single piece for you. Most of our pieces come with a dust bag for easy storage. Our products are very low maintenance but a little care goes a long way.
The products are meant to be sturdy and strong to protect your products. Though NEVER throw them in the washing machine or dishwasher as it will ruin the product.
Do not store hot hair straighteners, hot curling irons, etc in the case. It could melt the plastic and leather. Room-temperature devices should not have any affect of the material.
The products are constructed to be water-resistant but do not dip it in water to clean. A splash or light rain should cause no harm. Just wipe the water off.
In case of any stains from your products, you can use a damp washcloth with mild detergent or facial tissue to clean it. It should come right off. Do not use harsh chemicals for the same.